Heart 2 Heart
Carer Service - Registered NDIA
Our Values are very important to us.
Loyal To always be true to our clients in empowering them
Open Minded Non-judgemental, receptive to new ideas
Creativity Consultation for brighter and rewarding outcomes
Appreciation respecting clients, staff members external supports and
Liable committed to reaching National Disability Standards
We are committed to providing an inclusive culture where all our staff and clients are valued and recognised for their unique qualities, ideas and perspectives
Our client’s goals represent independence, providing meaning and satisfaction. We know our client’s will have unique skills and strengths.
Management and staff will base the ‘Client Centred Approach' when developing your ‘Care Plan’ by:
Promoting and supporting independence
Treat you with courtesy and respect and have your choices and aspirations supported as far as is reasonably possible
Will allow flexibility in the plan
Being aware of the needs of the client
Respecting and including the family and significant others in planning
Making sure our clients have assistance with decision making if they need it
Providing a service promoting diversity
Keeping our clients and staff safe as reasonably practicable as we can
Recording and monitoring client’s goals and objectives and work with them using different strategies, so they can achieve them.
Communicate openly and honestly in a timely manner
Give you information about managing any complaints or disagreements and our cancellation policy
Our Mission Statement
Heart 2 Heart CRCS is motivated to facilitate excellence in care for individuals and their families, within the community.
We are passionate about building skills in social interaction, independent living and empowering lives for a brighter future
Heart 2 Heart CRCS is driven to improve the quality of life and empowering our clients to exercise their rights and independence.
Through consultation our clients will be supported in life goals that create opportunities, memories and experiences in a caring and supportive environment